When A Potential New Writing Client Calls
I earn my living as a writer two ways: Writing and selling my own work, and getting paid for writing, editing and coaching clients. When a potential new client contacts me, the first thing I try to determine is if the project is something I really believe I can be successful working on. Ive got a wide and varied experience, but if you want writing about, say, fantasy football, Im not your writer.
But if the project is about something Im familiar with, and like, or Im willing to learn, then I begin a conversation with the potential client. Although Ive done this by email, its more effective by phone. I tend to ask these sorts of questions:
- What is your project? (If Im on the phone I shut up and really listen, even if it means some silence.)
- How do you see it being published? (If its a book, I want to know if they are considering self-publishing or finding a trade publisher. Often they dont know, which is also helpful information.)
- Have you written anything on this yet? (This is often really revealing. Ive gotten answers that range from Nonothing yet to Ive got a 900 page manuscript.)
During this part of the conversation, Ill ask any question that occurs to me. I want to hear what they really have in mind. I also listen for clues about their budget. Sometimes Ill ask this directly at this point, other times I wont. Much of my end of the conversation is based on intuition.
Once I sense Ive got at least a feel for what they are trying to accomplish, Ill begin to tell them how I work. I may include such things as:
- The possibility hiring me as a writing coach to coach them through the project may be the way to go. If this seems to appeal to them, we then discuss how we might proceed and my fees.
- The possibility of hiring me as an editor to edit their project. If editing is what they want, then I ask for a 5 page sample which I will actually edit and when done, build a proposal based on what Ive discovered needs to be done. Sometimes I charge for this; sometimes I dont.
- The possibility of hiring me as a ghostwriter. If ghostwriting is what they want, we begin a discussion of how that might take place, including estimated costs.
Any of these situations can lead to a contract.
Of course, some of these conversations reveal that either Im not the writer/editor they want or that even though I might qualify, I dont want the project. In either case, Ill try to point them either at another writer/editor I know, or give them some tips about how to find exactly the person they need.
Write well and often,
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POSTED IN: Business of Freelance Writing

2 opinions for When A Potential New Writing Client Calls
TammyP
Aug 7, 2005 at 1:44 pm
Great article, Anne. Now, how about one on how to get clients in the first place? The few times I’ve been approached for this sort of work, the job was a nightmare, so I passed. (Most couldn’t understand the amount of work that was needed to create a finished document, and therefore, didn’t want to pay for it). There must be other jobs out there that weren’t so awful, but other than word of mouth, I’m not sure where they would come from.
annew
Aug 7, 2005 at 5:39 pm
Thanks and a good idea… I’ll natter about finding clients soon.
A
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