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The Golden Pencil: The Freelance Writer’s Resource

On Hold With Customer Support

by Anne Wayman on May 10th, 2007

I’ve had a problem with the newsletter subscribe page for my new site, Writing With Vision. I use GetResponse to manage things like auto responders and subscriptions for multiple websites. Among other help tools, they offer a live chat which I’ve found is easier then the phone because I can give the rep actual urls they can bang and copy.

There’s another advantage to live help I hadn’t experienced before. For who knows what reason, Jill, the rep, was swamped, so there was considerable delay between my question and her answer. That meant I could actually get some work done in background… and take a phone call.

Ah the wonders of our age.

If you want to sign up for the new news letter, the link is: http://writingwithvision.com/newsletter/nlsubscribe.htm

Write well and often,

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POSTED IN: Musings From A Freelance Writer

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